frequently asked questions
What is Wello Hydrate?
Wello Hydrate is a zero-sugar electrolyte drink mix with 5 essential electrolytes and 12 vitamins and minerals, made for everyday hydration.
How do I prepare Wello Hydrate?
Mix 1 stick with 500 mL of water, then shake or stir until fully blended.
When should I drink Wello Hydrate?
Whenever your day calls for extra hydration—think workouts, hot days, travel, long workdays, or after a night out.
Is Wello Hydrate only for workouts?
Not at all. Wello is made for everyday life, whether you’re working out, traveling, running errands, or simply on the go.
Where do you ship?
We currently ship nationwide across the Philippines.
How can I track my order?
Once your order has been shipped, you’ll receive your tracking details so you can follow its delivery.
Can I change or cancel my order?
Contact us as soon as possible if you need to make a change. Once an order has been processed or shipped, we may no longer be able to modify or cancel it.
What if my order arrives damaged, incomplete, or incorrect?
Send us a message with your order number and clear photos of the items you received, and we’ll help sort it out.
What payment methods do you accept?
Available payment options will be shown at checkout.